Privacy Policy

LovelyEnjoy Privacy Policy

This privacy policy (hereinafter referred to as “Privacy Policy“) applies to information which is collected by LovelyEnjoy (hereinafter referred to as “LovelyEnjoy”, “we”, “us” & items referred to as “our”) though our gaming platform (hereinafter referred to as the “Service“, “our service”, “our platform”, “our website”) and the various sites on which such Services are provided, whether located on our website or on a third-party publisher site (hereinafter referred to as “Sites”).  All of these Sites will have a link to this Privacy Policy when you click on “privacy policy,” “privacy statement,” “privacy” (or similar phrasing) in the website footer.

As used herein, the words “user,” “you” and “your” mean users of a Service.  We advise you to read the privacy policy and the terms of use if you access the Company’s games through a third-party website.

LovelyEnjoy is committed to protecting your information.  We have established a privacy program designed to help us respect and protect your data privacy rights.

This Privacy Policy explains what information we may collect through the Service, how such information may be used and/or shared with others, how we safeguard it and how you may access and control its use.

We advise you to read this Privacy Policy carefully. By visiting our website, you acknowledge that you understand and agree to this Privacy Policy, including the manner in which we use your personal information. We also advise you not to use our platform and services if you do not agree to this Privacy Policy.

 

For all Users

The Service is based in the Cyprus. Please be aware that information you provide to us or that we obtain as a result of your use of the Service may be processed and transferred to, and be subject to the laws of Cyprus.

By using the Service, or by providing us with any information about your preferences or about you, including information that could reasonably be used to contact you or to identify you personally, such as your name, telephone number, e-mail address, or home address you consent to the collection, storage, transfer, and processing of any and all such information to all applicable territories in which the privacy laws may not be as comprehensive as or equivalent to those in the country where you reside and/or are a citizen.

Information Provided

In connection with our platform, LovelyEnjoy may collect information that can identify you, including, but not limited to your name, address, e-mail address, telephone number, and other similar information that you provide to LovelyEnjoy (hereinafter referred to as “Personal Information”) when it is voluntarily submitted to us, including when you log on directly, or using a social network or other third-party log-in.

Information We Collect Automatically

LovelyEnjoy may use a variety of technologies that automatically collect information about how our website is accessed and used (hereinafter referred to as “Usage Information“). Usage Information may include, in part, browser type, OS, device type, an estimate of your GEO associated with your IP address, the location of your device, the page served, the time, referring URLs and other information normally transmitted in HTTP/HTTPS requests.

This data provides us with information about the use of our website, how long they stay on that page, the type of content on that page, which hyperlinks, if any, they “click” on and how they generally engage with that page.  Usage Information is generally non-identifying.

Device Identifiers & IP addresses

We also automatically collect the IP address or other unique identifier (“Device Identifier“) for each computer, technology mobile device, or other device (collectively, “Device“) you use to access the Service. Note, however, that if you have a broadband connection, depending on your individual circumstance, it is possible that your IP Address that we collect, or even perhaps a cookie we use, may contain information that could be deemed identifiable. This is because with some broadband connections your IP Address doesn’t change (it is “static”) and could be associated with your personal computer. We use your IP address to report aggregate information on use and to help improve the website.

Cookies

Cookies are used to provide anonymous information about how you use our platform & they do not reveal any personal information about you. We may use session cookies, which are temporary cookies that disappear after you close your browser and/or persistent cookies, which remain on your hard drive after you close your browser and are reloaded when you open a new browser session. Cookies will allow us to show you specific content recommendations that we think will be of particular interest to you, and they can make the Service load faster and more enjoyable to use.

Disabling cookies may make certain features unavailable or not function optimally, and we may not be able to tailor our recommendations as well as we would be able to if you had not blocked the cookies.

Log Files

We use this information, which does not identify individual users, to analyze trends, to administer the Sites and Service, to track users’ movements around the Sites and Service and to gather demographic information about our user base as a whole.

Web Beacon / Pixel tags

A Web Beacon is a transparent image embedded in a webpage or HTML-based e-mail that allows us to collect web log information. This information is gathered when you visit one of our websites by the computer that hosts our website (called a “webserver”).  We may also include web beacons in promotional e-mail messages in order to determine whether messages have been opened. No Personal Information is detected by web beacons.  You may render some web beacons unusable by rejecting their associated cookies, but you may not decline them. If you disable the cookies associated with a beacon, there is a very big chance that some services may not function properly.

Third-Party Analytics

We are using third-party analytics services to analyze various data.  We currently use Google Analytics and it does not identify users or associate your IP address with any other data held by Google. This helps us understand website traffic and webpage usage. 

Other Technologies

We may also use other kinds of local storage, such as “flash cookies,” HTML5 local storage, and authentication tokens. These technologies are stored on your computer, and perform similar functions like cookies. They can also be used to store certain information about your preferences. Your Internet browser may allow you to disable HTML5 or delete information contained in HTML5 local storage by changing your browser setting. Disabling these technologies may interfere with the performance and features of the Service.

Information from Third Parties

We may engage third-party services that may provide certain Personal Information and Usage Information that we may match with information that we have collected.

Use of Information

LovelyEnjoy uses the information about and from you for a variety of business purposes.  The information we collect about you, your activities, and your interests, helps us to improve our services.  We may use information collected from you in any one or more of the following ways:

  • create your account and post scores on the leaderboard;
  • Prevent fraud or illegal activities;
  • Resolve disputes;
  • Respond to requests regarding tech support and other inquiries;
  • Receive feedback in order to improve the services and UX
  • Send promotional emails
  • Inform about novelties
  • Understand the users’ needs
  • Analyze trends

 

Sharing Information

We will not provide any of your Personal Information to any third parties without your specific consent. We may share non-Personal Information, such as aggregate user statistics, GEO information and Usage Information with third parties.  We may remove data elements, such as an e-mail address, or other Personal Information as previously defined, and summarize or aggregate the remaining information in order to analyze web traffic trends, and activity across our platform.

We may combine your Usage Information with those of other users of the Service in order to have a clearer picture about statistics and share that information with third parties, not revealing any personal information.

We may also share your information as disclosed at the time you provide your information, as otherwise set forth in this Privacy Policy, and in the following circumstances:

Services on Our Behalf

In order to analyze and understand how our Service is performing, and carry on requests and to respond to your inquiries, in certain instances we may share your Usage Information or Personal Information with third parties which perform functions on our behalf, or behalf of our partners authorized to do so.  These third parties include companies or individuals to assist us in the day-to-day operations of our services, send e-mails on our behalf, to host or operate the Service, to analyze data or provide customer service. These parties may set and access their own cookies, pixel tags and similar technologies on your Device and they may otherwise collect or have access to information about you, including Usage Information.  We enter into agreements with all third parties who process Personal Information on our behalf to ensure that they do so in accordance with our instructions and applicable data protection laws.

Business Transfers or Financing

We may use, share and transfer Personal Information and Usage Information, and any other information that we have collected about the users of the Service as an asset in connection with a proposed or actual merger or sale (including any transfers made as part of an insolvency or bankruptcy proceeding), or purchase of another entity, involving all or part of our business or as part of a corporate reorganization, stock sale or other change in control, or in connection with the contemplated or actual financing, insuring, sale, assignment or other disposal of all or part of our business or assets, including for the purposes of determining whether to proceed or continue with such transaction or business relationship or fulfilling any records or other reporting requirements to such parties. 

Your Personal Information, Usage Information any other information that we have collected about the users of the Service may also be shared with our subsidiaries or corporate affiliates for internal reasons, primarily for business and operational purposes.

Legal Disclosure

LovelyEnjoy may transfer and disclose information, including your Personal Information, Device Identifier, and Usage Information to third parties to comply with certain legal obligations when we believe in good faith that the law requires it; which may include, at the request of governmental authorities conducting an investigation;

  • to verify, enforce or applicable terms or other applicable policies;
  • to respond to an emergency; or otherwise to protect the rights, property, safety, or security of LovelyEnjoy, our customers or others.

This may also include exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

Children

The Service is not directed to children under 13 years of age.  Additionally, if you are under 16, do not log in or provide any personal information on the Service or on or through any of its features or register on the Service or otherwise provide any information about yourself to us. We are not responsible for independently verifying the age of users. Should you, as a user’s parent or legal guardian, become aware that a user who is under the age of 16 has provided us with Personal Information, please notify us immediately by e-mail or address provided in the contact us page – Karaiskaki 13 Limassol, Cyprus, 3032 Cyprus

How we store, secure, retain and delete your information

LovelyEnjoy takes reasonable administrative and electronic measures designed to safeguard and protect your Personal Information. Some of these protections may only be available to the extent that you are using an up to date and supported browser.  Information we collect may be stored or processed on computers in any country where we do business. No security method or firewall can be guaranteed to protect information from hackers or human error, and we therefore expressly disclaim responsibility and/or liability for the loss, theft, destruction or inadvertent disclosure of your Personal Information.

In the unfortunate event that your Personal Information is compromised, we may notify you by e-mail at the last e-mail address you have provided to us, in a reasonable time under the circumstances and as required under law.

In accordance with our routine record keeping, we may delete certain records that contain Personal Information or Usage Information. We are under no obligation to store such Personal Information or Usage Information indefinitely and disclaim any liability arising out of, or related to, the destruction of such Personal Information or Usage Information. In addition, you should be aware that it is not always possible to completely remove or delete all of your information from our databases without some residual data because of backups and other reasons. LovelyEnjoy may also retain and use your Personal Information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Where we have given you (or where you have chosen) a password that enables you to access certain features of the Service, you are responsible for keeping this password confidential.

Access and Control Your information

You have certain choices available to you when it comes to your information.

You have the right to request a copy of your information, to object to our use of your information (including for marketing purposes), to request the deletion or restriction of your information, or to request your information in a structured, electronic format. You can edit your name used for the leaderboard by logging into the Service and using settings available within the Service.  For all other requests please contact us.

You may ask us to delete, stop accessing, storing, using and otherwise processing your information. You may also contact us if you want to withdraw your previous consent, but this will not affect any processing that has already taken place at the time. When you make such requests, we may need time to investigate and facilitate your request. If you object to information about you being shared with a third-party app, please disable the app. Please contact us if you need more information regarding this issue.

Your request and choices may be limited in certain cases: for example, if fulfilling your request would reveal information about another person, or if you ask to delete information which we are permitted by law or have compelling legitimate interests to keep. Where you have asked us to share data with third parties, you will need to contact those third-party service providers directly to have your information deleted or otherwise restricted.

Unsubscribe from Promotional Communications

You always have the choice to stop receiving Promotional Communications. When you receive Promotional Communications from us you will have the opportunity to unsubscribe by

  • following the unsubscribe instructions provided in the Promotional Communication you receive
  • by editing your preferences.

Please note that despite your indicated e-mail preferences, we may still send you administrative messages regarding the Company games, including, for example, administrative confirmations, and notices of updates to our policies.

International transfers of information we collect

We collect information globally and primarily store that information. We transfer, process and store your information outside of your country of residence, to wherever we, our partners (on whose websites our Service may appear) or our third-party service providers operate for the purpose of providing you the Services. Whenever we transfer your information, we make sure that your information is protected.

When we share information about you within our company, including to our subsidiaries, we make use of standard contractual data protection agreements.

International transfers to third parties: Some of the third parties described in this privacy policy, which provide services to us under contract, are based in other countries that may not have equivalent privacy and data protection laws to the country in which you reside. We make use of contractual data protection clauses, binding corporate rules for transfers to data processors, or other appropriate legal mechanisms to safeguard the transfer.

 

Third Parties, Other Sites & Advertisements

The Service may also contain links to other sites that we do not own or operate.  We do not operate nor are we responsible for these sites or their content, services or privacy policies. These other web sites may send their own cookies and they may independently collect data or solicit Personal Information and may or may not have their own published privacy policies. The policies and procedures we described here do not apply to those sites. 

When interacting with our platform, if you click on a link to an advertisement, the advertiser may place a cookie on your Device as well, in which case you will be subject to their privacy policy. Please note that we do not have access or control over the cookies placed by such third parties. Third parties also place cookies on your Device to engage in interest-based advertising and display advertisements tailored to end users’ preferences. These third-party technologies are not covered by our Privacy Policy, therefore please consult the privacy policy of each third party for details. If you do not wish to have cookies placed on your Device, you can block cookies from your web browser.

Privacy Policy Changes

We may modify information presented via the Service and/or this Privacy Policy from time to time. If we make any changes, we will place a prominent notice prior to the change becoming effective and may require you to agree to the revised policy before continuing to use the Service. Personal Information is not shared with third parties without the users’ consent. We are not required to maintain or disclose a list of third parties that received your personal information for marketing purposes. If the Privacy Policy changes in the event, we will provide notice to users. We will provide an option to opt out if the user does not agree with the changes.

Contact LovelyEnjoy

Should you have any questions, comments or suggestions regarding this Privacy Policy, feel free to contact us anytime at [email protected] or Karaiskaki 13 Limassol, 3032 Cyprus.

Last Modified: 4/17/2019

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